Satisfaction Guarantee

Errund connects you to quality, background checked cleaning and home service professionals. Our professionals strive to provide you 100% satisfaction, yet they are not perfect. That's why we will send a cleaning professional back to touch up certain imperfectly cleaned areas for free if:

1. You book our recommended hours or more.

2. You inform us of the imperfect cleaning within 48 hours of your cleaning by sending an email to support@errund.com. Your email must include pictures of the imperfectly cleaned areas and the pictures must visibly show what are imperfect and how you want them better cleaned.