Property Protection Insurance

Peace of mind

We are there for you when accidents happen. We’re committed to protecting your property. Our incidence rate is 0.1% or 1 incident per 1,000 cleanings. Though property damage is rare, we understand you may need protection. The Property Protection Insurance will protect you against eligible damages to your properties caused by an Errund professional during a cleaning.

What’s protected?

We cover eligible damages to your property caused by an Errund professionals up to $200 per eligible cleaning. An eligible cleaning is defined as a cleaning that was booked through and took place after March 9, 2017, and complies with our recommended duration of cleaning. An eligible damage is one that is caused by an Errund professional by accident during the course of cleaning according to our  checklist. We do not cover any damages due to cleaning outside the scope of our checklist.

Payments are subject to certain conditions, limitations, and exclusions. To file a claim, compile as much documentation as possible and email them within 48 hours of your cleaning to Useful documentation and information that will help process your payment request as quickly as possible include:

  • photographs of the damage being claimed
  • receipts or some alternative evidence of the accurate fair market value or report cost
  • proof of ownership
  • any other documentation that you feel will be helpful to processing your request

What’s not protected?

The Property Protection Insurance should not be considered as a replacement or stand-in for homeowners, renters and office insurance. The Property Protection Insurance does not cover:

  • theft (this is often covered by renters', homeowners' and office's insurance)
  • cash, securities, and jewelries
  • pets
  • personal liability
  • health issues
  • injuries